Customer Reviews & Testimonials
“The crew arrived on time, even on a dicey weather day. They were pleasant and stayed on task, finishing up exactly as promised. We had several shade selections available. They refinished right up to the exacting edges of some existing wall units. They were neat and corrected all of the existing mars and flaws. Very truly pleased with a project we had put off for a long time, hesitating because we wondered how well it could be accomplished and how minor the nuisance might be. Elegant FS answered every concern.”
– Douglas D., Ellicott City, MD (via Yelp.com)
“I cannot begin to tell you how pleased I am with Elegant’s services. They came to my home the week before Thanksgiving 2013, with a promise to have the floors refinished in time for turkey. Mariano was the crew chief. The crew moved all the furniture, while the other companies I contacted told me that would be my responsibility. (Get a rental truck, they said.) Of course, I paid Elegant to do it, according to our contract, but hey, it was well worth the price. The crew refinished the floors in eight rooms, and a hallway. They were professional and exceptional in their work. Would I hire them again? Absolutely! And I highly recommend Elegant over the other three companies I spoke with.”
– Diane B., Columbia, MD (via Yelp.com)
“Excellent work. Put in new subfloor and hard wood floors. Leveled out floors too. They did great work! Followed our directions exactly and we got exactly what we wanted. They consulted us on any questions they had, and they were reasonably priced!”
Emily W., Shaw, Washington, DC (via Yelp.com)
“Once again I have to give accolades to Elegant Floor Services. I had a major flood from the neighbor upstairs. OMG! My gorgeous new floors! Elegant was out within 48 hours of my call and at a time convenient for me. Surveyed the situation, offered me more than one solution as well as concerns to consider if we did not replace here and now.
The decision was made to replace the one area of the floor now. Again we scheduled a time convenient for me, which was yesterday. It was done and I am back to looking gorgeous. The staff was more than courteous and more than careful since they were working in an occupied apartment.
THANKS AGAIN ELEGANT FLOOR SERVICES, INC. in Silver Spring, MD.”
– Marcey Z., Silver Spring, MD (via Yelp.com)
“EFS was the second company I contacted for repair and refinishing of my hardwood floors. The floors of the house I had just purchased had been damaged (stained) by a pet, probably decades ago. My wife and I thought that a good approach would be to sand and finish the wood darker in the places that had been damaged, and therefore have a 2-tone finish. The first company went along with that plan. The Sales rep for EFS advised against that and probably saved us from making a big mistake.
Their quote was considerably higher than the first company, but it was worth paying more for better service and work.
The crew foreman was punctual, highly skilled and helpful. They pulled out the stained wood and replaced it, and repaired several flaws in the floors from the last (apparently amateur) job that was done on them. The end result is that I love looking at my floors now. They are a highlight of the house, and it is definitely worth paying a little more to get the job done right.”
– Darin F., Silver Spring, MD (via Yelp.com)
“I had quick and excellent service from Elegant Floor Services. I replaced my dining room floor with hardwoods. They brought me several options to choose from and installed the floor in one day. My husband, who is in a wheelchair, watched them work throughout the day and they were very patient with him. The job was done quickly and professionally and cleaned up behind themselves. I will be doing my master bedroom soon and I will be using them again.”
– Mary R., Glenelg, MD (via Yelp.com)